Healthcare Trends: It's all about care delivery and experience
Belong Health is not in the prediction business. However, everywhere we turn there are signs of what is next for healthcare and how we can help our partners get ahead of and break the cost curve. In our first annual trends piece, we asked Belong team members where they see healthcare trending and what we need to do to be prepared. Coincidently, the insights fell in two buckets: care delivery and tailoring the healthcare experience. Take a look and let us know your take.
Hospitals and health systems need to drastically change their care delivery model to stay relevant and solvent
"While we'd like to think the days of the pandemic are behind us, from a patient experience standpoint, this is perhaps one of the worst times to seek out healthcare services. Hospitals and health systems, who have always struggled with razor thin margins, are finding it harder and harder to keep doors open. As government relief money is slowing down, labor costs are rising, and staffing shortages continue to create issues for the system. The impact is that hospitals and health systems are forced to focus on higher reimbursement services and are closing much needed outpatient services. Many of these services are desperately needed by patients who may have deferred care during the height of the pandemic. To keep the lights on, many systems are playing the shorter game to capture whatever they can in the way of revenue and margin."
