Improving Care Engagement Through Behavioral Design
Far too often, the healthcare landscape dismisses the value and detail of personal experience — instead, reducing names to symptoms, or patients and clients to statistics and demographics. Such a system-focused approach erases the specific relationships and hopes, habits, and hardships that make each of us uniquely us.
Belong Health is firmly committed to a different philosophy of care — one that centers on expertise and results while also embracing the complex human qualities that fuel or concern each doctor, patient, and provider. Because high degrees of specificity and empathy are especially important in the aid of dual-eligible communities with complex needs, we seek to understand not only how every individual relates to their own health, but how everyone can best direct their own care. That’s why the notion of behavioral design is essential to our work.