Building the future of complex care
Belong Health works with regional health plans and hospital systems to grow or to launch new Medicare Advantage and Special Needs Plan products.
Individualized care for each person, delivered when and where they need it
Belong Health supplements existing care infrastructure with virtual and community-based resources tailored to enable hospitals and health plans to provide the exact level of support that's needed for the management and delivery of care for every member.
Housing Stability
Caregiver / Team Engagement
Health System Resource Navigation
Transportation Support
Social Support
Food Security
Crisis Management
Life Directive
A built-to-suit health plan solution
Scalable implementation of Belong Health’s full-stack health plan operating platform works in harmony with your existing offerings. Our experts bring exactly enough support to suit your unique needs — filling gaps and adding strengths to provide complete service for you and your members.
We build transparent partnerships to establish a community of high-performing, well-aligned physicians
Providing actionable data at the point of care that meaningfully improves care and lower costs
Collaborating to create action plans that produce results in service of their patients
Earning trust across a community of physicians by taking accountability for our actions
Implementing a provider payment model that aligns incentives and drives sustainable performance
A fresh approach to patient engagement, backed by modern science
Through innovative technology, expertise, and support, Belong Health advances patient-centered healthcare and reduces cost for underserved and complex populations.
We engage members using behavioral science and psychology that tailors sequence, cadence, and team composition directly towards each member’s needs.
A proactive process that spans each member’s experience
While many health plans struggle to manage the needs of complex members, Belong Health's comprehensive engagement model has been designed from inception to care for these communities.
-
Root Cause Analysis
We create a preliminary view of new members by using a multi-faceted approach to data and analytics that allows us to develop hypotheses about each member's needs and to create a behaviorally informed engagement strategy ahead of onboarding.
-
New Member Onboarding
We know first impressions are key to building trust and rapport — and we strategically leverage behavioral science to successfully engage as early as the first client interaction.
-
Assessment
We create a preliminary view of new members by using a multi-faceted approach to data and analytics that allows us to develop hypotheses about each member's needs and to create a behaviorally informed engagement strategy ahead of onboarding.
-
Care Plan Design
Our interdisciplinary team includes Registered Nurses, Licensed Clinical Social Workers, Community Health Workers, and other clinicians who bring multiple perspectives and expertise to care plan design
-
Member Safety
Because we know chronic health conditions can’t be managed without secure environments, we seek to establish that each member has safe living conditions, and we address any safety needs that arise.
-
Initial Engagement
We proactively foster a trusting relationship based on foundations of equity and belonging.
-
Adherence Management
We guide members through their care plan and track progress towards their goals.
-
On-Going Engagement
Our members enjoy ongoing relationships—rather than traditional episodic encounters—with their clinical teams. Each care team works to anticipate members’ needs and to stop them from slipping through the cracks.
-
Follow-Through
We know first impressions are key to building trust and rapport — and we strategically leverage behavioral science to successfully engage as early as the first client interaction.
A modern technology platform enables everything we do
Our full-stack health plan operating platform gives us the flexibility needed to integrate with our partners and seamlessly exchange data to develop key insights that we can deliver directly to the point of care.
Modern User Experience
Our CRM-based platform delivers unique insights, empowering the appropriate care team member to take the best course of action in activating and engaging the member in his/her care plan.
Cloud-First
Our flexible, cloud-first technology foundation allows us to interchangeably leverage major 3rd party solutions without being tied to any specific vendor
Data Management
Our platform has extensive capability to ingest, clean, normalize, and distribute various data types built upon a modern data lake that can store internally and 3rd-party-generated data in its original format
Analytics
Our platform provides the right insight, to the right person, at the right time, in the right format to automate a compassionate next best action to maximize member health and financial risk
Artificial Intelligence + Machine Learning
We will leverage Artificial Intelligence + Machine Learning to drive our predictive models across our vast data assets
A new competitive advantage for local health plans
The Medicare Advantage landscape is dominated by a handful of large national insurance companies— but it doesn’t have to be.
Belong Health enables local health plans to better compete with large nationals by delivering the same market-leading innovation and expertise large nationals enjoy and allowing local health plans to do what they do best -- deliver world-class health care directly into the communities they serve.
A fully-aligned risk-bearing partnership
We structure full risk-bearing relationships with our partners, providing mutual alignment that cannot be bought on a per-member-per-month basis.
Work with us
Countless healthcare consultants make recommendations as to how to grow your membership – but no other platform offers the breadth and long-term support of our partnership model.
Begin creating a holistic, data-informed product map of your existing portfolio and to learn how you can improve care for the most complex members of your community.